Legal overview

Last updated: May 2026

Terms & Conditions

The main agreement covering accounts, subscriptions, product scope, user responsibilities, payments, documents, and liability.

Privacy Policy

How Leasily collects, uses, discloses, retains, and protects landlord and renter data in relation to Australian privacy requirements.

Payments & Fees

How Stripe-backed payment features work, when fees are shown, and what happens if payouts or payment methods are restricted.

Refunds & Disputes

How subscription issues, payment reversals, chargebacks, and support-led refund requests are handled.

Acceptable Use

Rules for safe, lawful platform use — account responsibility, prohibited conduct, and how to report abuse.

Cookies & Tracking

What strictly necessary browser storage Leasily uses and why no marketing or analytics tracking is active.

Landlord Terms

Role-specific obligations for self-managing landlords using Leasily for records, notices, rent, bond, maintenance, and tenant communications.

Tenant Terms & Notices

Plain-language tenant-facing terms for invitations, documents, payment setup, notices, records, and support boundaries.

State Compliance Review

How Leasily treats key tenancy workflows across Australian states and territories, and what remains manual or user-controlled.

Data Retention & Deletion

How exports, closure requests, legal holds, retention windows, de-identification, and deletion limits work.

Security Policy

Public summary of Leasily's security approach, account controls, provider safeguards, and user responsibilities.

Incident Response

How Leasily assesses, contains, notifies, and remediates security incidents and eligible data breaches.

Funds Flow

Clear explanation of subscriptions, Stripe connected accounts, rent collection, BECS setup, bond records, and whether Leasily touches money.

Licensing & Trust Accounts

Leasily's public position on software-only services, real estate licensing, agency activities, and trust-account obligations.

These documents are written to match the current product, not an aspirational roadmap. If a feature is not live or only partially automated, the relevant policy says so plainly.

Leasily is software for self-managing landlords. It is not a substitute for legal, financial, or property-management advice. Users remain responsible for complying with the tenancy law that applies to their property and state or territory.

Questions? info@leasily.com.au