Funds Flow Statement

This Funds Flow Statement explains, at a public level, how money-related workflows are intended to operate in Leasily and whether Leasily holds rent, bond, bill, or trust money.

It should be read with the Terms & Conditions, Payments & Fees Policy, Refunds & Disputes Policy, Landlord Terms, and Tenant Terms.

Leasily may receive subscription fees or other platform fees from landlords or business customers for access to the software. Those fees are different from rent, bond, utility, repair, reimbursement, or other tenancy amounts between landlord and tenant.

Where rent collection is enabled, the landlord generally needs to complete Stripe connected-account onboarding. Tenants may set up a Stripe-backed Australian bank account direct debit or similar payment method. Stripe and banking rails handle payment credentials, mandates, payment execution, settlement, returns, reversals, and payout timing.

Leasily creates and records payment workflow events, identifiers, statuses, reminders, and receipts. The payment provider and banking rails move the money; Leasily is not designed to maintain a pooled rent account or statutory trust account for rent.

Payment-enabled rent workflows are designed around landlord connected accounts. Stripe may require onboarding, verification, reserves, restrictions, payout delays, or further information from the landlord. If Stripe restricts an account, Leasily may pause or block related payment features.

A payment status in Leasily reflects workflow information available to the platform. It does not confirm bank settlement, determine legal entitlement, or resolve a landlord-tenant dispute.

Leasily's bond features are primarily record-keeping, deadline, evidence, refund, dispute, and authority-reference tools. Unless a product screen expressly says a supported collection or lodgement service is live for the relevant state, landlords remain responsible for collecting, holding, lodging, refunding, disputing, and evidencing bond money according to the applicable law.

Leasily is not designed to hold statutory trust-account money for bonds. In jurisdictions or circumstances where a landlord, agent, or partner is required to use a trust account, that obligation remains with that person or business.

If Leasily supports bill, reimbursement, or similar payment workflows, the product screen should show the amount and any applicable fee or surcharge before confirmation where required. Users remain responsible for whether the amount is lawful and correctly described.

Leasily does not decide whether a tenant must pay a disputed amount or whether a landlord may recover it under tenancy law.

Refunds, reversals, chargebacks, BECS returns, failed payments, and payout issues may depend on Stripe, banks, card schemes, direct-debit rules, connected-account status, and cooperation between the parties. Some actions may be support-led or handled in provider tooling rather than self-serve in Leasily.

• Leasily is not a bank or regulated payment institution.
• Leasily is not designed to hold rent in a pooled trust account.
• Leasily is not designed to hold statutory bond trust money.
• Leasily does not decide who is legally entitled to disputed rent, bond, or bill money.
• Leasily does not replace any trust-account, licensing, lodgement, receipt, refund, or audit obligation that applies to a landlord, agent, partner, or payment provider.