01
Tenant submits the request
Tenant logs the issue with photos.
- You are notified in-app and by email.
Three steps. One queue from report to resolved.
02
You review and approve
See the full request with photos.
- Approve, decline, or ask for more.
03
Track to resolution
Move it through the timeline.
- Both sides see where it stands.
Every request in one queue
Open, in-progress, and resolved requests in a single view sorted by age, never buried.
- You see what needs attention immediately instead of reconstructing jobs from inboxes and SMS threads.
A permanent maintenance history per property
Every resolved request, with photos, status changes, and the tradie details you have recorded, stays attached to the property.
- When the next leak lands, you see what happened last time, who handled it, and what it cost.
From the repair request to the resolution thread.
Run maintenance from one queue.
Tenants submit with photos. You triage, approve, and track to resolution. No personal SMS, no missed phone call.
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